Customer insights for local businesses in Paris
Gollazoom reads every review your business gets, and your competitors' too, then turns them into clear monthly decisions on your menu, service, content and visibility.
By an insights analyst who writes monthly reports for Fortune 500 and global brands.
Illustrative review lines
Insight methods built for Fortune 500 and global brands
Now applied to the restaurants, cafés, salons and shops of Paris.
Your customers already wrote the plan. It sits in your reviews, in three languages, spread across Google, TheFork and Tripadvisor. We read all of it, compare it with your neighbours, and hand you the decisions.
Google, TheFork and Tripadvisor, in French, English and Korean.
One complaint is noise. The same complaint every Friday is a decision.
Ranked by impact, written so your team can act on it this week.
Next month's report shows whether the complaints went down.
Service in Korean, French and English.
Dishes, wait times, service, value for money.
Signature drinks, seating, queues, what gets photographed.
Booking, punctuality, results, staff praised by name.
Sizing, in-store service, returns, what brings people back.